By placing an order on HeartfulCraft, you agree to the following terms:

• Products are handcrafted, so slight variations in color, size, and finish may occur.
• Sample orders are for quality checking and evaluation purposes.
• Orders cannot be canceled once dispatched.
• Damaged items must be reported within 24 hours with proper unboxing video/photos.
• Delivery timelines are estimated and may vary depending on location and courier service.
• Bulk order pricing and customization are available separately.

By proceeding with your purchase, you confirm that you have read and agreed to these terms & conditions.